The Craft Building

You are required to make a £400 advanced rent prepayment at the time of accepting your offer. The advanced rent prepayment is credited towards the first instalment of your rent.

Instalments
You can pay your rent in various instalments. The dates of your instalments are detailed in your accepted contract.

If you are struggling to make payments, please contact us as soon as possible by calling 0870 397 2138 so we can help.

Standard room

Standard rooms are fully furnished with a single bed and en-suite bathroom facilities.

Studio room

Studio flats are self-contained offering extra privacy with your own study space, a single bed, en-suite bathroom and kitchen/lounge area.

Attic room

Our attic rooms are located on the top floor and give you a spacious room, each offering great views of East London. Enjoy a single bed and your own private en-suite bathroom.

Broadband services are provided by Glide – one the UK's leading providers of Internet services for student accommodation.

The Glide services that are included within your rental price include Broadband at speeds up to 250MB symmetric.

You can collect your keys from the day your contract starts. On arrival you will be directed to the residence office front desk for check in. You will be required to sign a copy of your licence agreement and have a photo taken for your ID/entry card.

For check in you will need to bring ID and a copy of your offer letter/email.

Parking

An area to park and unload your belongings will be available. Because of limited parking space  you will be asked to move any vehicle as soon as you have unloaded.

We hope you are as excited as we are about your stay with us and won’t need to cancel your room… But we know unexpected things can happen from time to time.

So, if you do need to cancel your contract:

Up to and including 45 days before the start of your tenancy
You can cancel at any time during this period, but there will be a reasonable administration charge.

Within 45 days of your contract start date
During the last 45 days before the start of your tenancy – you will only be able to cancel the contract if a suitable replacement tenant is found to take your place. Either you can find a suitable replacement tenant yourself, or we can find one for you. However, if it is left to us, we will only do this after all our other rooms have been let. In either case, there will be a reasonable administration charge.

Note: If no replacement tenant is found, you will be responsible for payment of the rent in full, even if you do not move into the property.

Exceptional Circumstances
Find out more about our Contract Release process.

Cancellations/Refunds
Let us know as soon as possible if you decide to cancel the contract. Any cancellations will need to be made to your on-site team in writing. If you are entitled to a refund, these are normally processed within 14 working days.

Rebookers
If you have any outstanding fees from a previous stay with us, we may withdraw an offer of accommodation or cancel a contract.

Handbook

Your handbook contains all the essential information you'll need to know when you move in with us.

Craft Building Residents' Guide (PDF 1.5MB)

Generic accommodation guide (PDF 222KB)

Licence Agreement

The Sample Tenancy Agreement is available to download with details of the terms and conditions of your contract with us.

Get in touch

To find out more about the accommodation at The Craft Building call 0207 6556 960 or email us.

TV licence

If you are bringing a TV to watch live TV, or if you receive or record live TV programmes on any other device, such as a laptop, you will need a TV Licence. You won’t be covered by your parents’ licence.

Our TV licences only cover the TVs that we provide, for example in common rooms and lounge areas.

You’ll now need a TV license to watch the BBC iPlayer.

For more information and to buy your licence, visit the TV Licensing website. There are a variety of payment plans available.

The TV licensing authorities recognise that most students do not need the final three months of a TV licence as you leave the accommodation during the summer. You may be able to receive a refund for this period, provided that you don’t need your licence again before it expires.

If you do not have a TV Licence but you receive or record live TV you could face prosecution from the TV Licensing Authority.

Laundry

The Craft Building now benefits from LaundryView which will make doing your laundry on-site even easier. The system, created by Circuit, allows you to go online and check the availability of washers and dryers in your building as well as see when other washes are about to end. 

To get started with LaundryView, you first need to find your halls.

Circuit also offer laundry top-up cards which allow you to pay for your washing and drying in advance by paying online or using one of the on-site machines. You can then use your card to pay for washing and drying as well as top-up your card straight from your mobile phone using the Circuit app.

Ask our team where to get a top-up card and take a look at Circuit’s ‘how to use’ videos for more information.

Do you provide insurance?

At Sanctuary Students we offer specialist insurance cover for all of our students through Cover4Students.com.

All of our accommodation is covered as Basic Cover.

Basic Cover Explained

Your possessions, desktop and laptop computer equipment are insured for theft, fire, flood, burst pipes, storm, vandalism, explosion and lightning. Cover applies within your accommodation, in any temporary residence and in transit at the beginning and end of each term.

View cover here (PDF 375KB)

Parking

If you wish to bring a car to London you will need to apply for a residents' parking permit through Tower Hamlets Borough Council and park on the streets surrounding The Craft Building.