Your handbook contains all the essential information you'll need to know when you move in with us.
Tramways Residents' Guide
The details the terms and conditions of your contract with us can be seen on our Sample Tenancy Agreement
If you are bringing a TV to watch live TV, or if you receive or record live TV programmes on any other device, such as a laptop, you will need a TV Licence. You won’t be covered by your parents’ licence.
Our TV licences only cover the TVs that we provide, for example in common rooms and lounge areas.
You need a TV licence to watch the BBC iPlayer.
For more information and to buy your licence, visit the TV Licensing website. There are a variety of payment plans available.
The TV licensing authorities recognise that most students do not need the final three months of a TV licence as you leave the accommodation during the summer. You may be able to receive a refund for this period, provided that you don’t need your licence again before it expires.
If you do not have a TV Licence but you receive or record live TV you could face prosecution from the TV Licensing Authority.
Tramways now benefits from LaundryView which will make doing your laundry on-site even easier. The system, created by Circuit, allows you to go online and check the availability of washers and dryers in your building as well as see when other washes are about to end.
To get started with LaundryView, you first need to find your halls.
Circuit also offer laundry top-up cards which allow you to pay for your washing and drying in advance by paying online or using one of the on-site machines. You can then use your card to pay for washing and drying as well as top-up your card straight from your mobile phone using the Circuit app.
Ask our team where to get a top-up card and take a look at Circuit’s ‘how to use’ videos for more information.
At Sanctuary Students we offer specialist insurance cover for all of our students through Cover4Students.com.
All of our accommodation is covered as Basic Cover.
Basic Cover Explained
Your possessions, desktop and laptop computer equipment are insured for theft, fire, flood, burst pipes, storm, vandalism, explosion and lightning. Cover applies within your accommodation, in any temporary residence and in transit at the beginning and end of each term.
This summary does not describe all the terms and conditions of the policy and does not form the contract between you and the insurance provider, so please take the time to read the policy wording on the Cover4Students website to make sure you understand the cover it provides.