Sanctuary Students is committed to protecting your personal information. This page answers some important questions about how we use cookies and how this protects your personal details.
What are cookies?
Cookies are small text files placed on a website visitor’s computer, which identify it to our server. Cookies don’t identify individual users and are widely used in order to make websites work, or work more efficiently, as well as to provide analytical information to the owners of the site which is used to improve user experience.
How to adjust your cookie permissions
You may delete and block all cookies from this site. Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies visit www.allaboutcookies.org.
You can manage which cookie categories are enabled (except strictly necessary cookies) by clicking on the “cookie settings” button below:
You can also prevent the setting of all cookies by adjusting the settings on your browser:
- Google Chrome
- Apple Safari (macOS)
- Apple Safari (iOS)
- Mozilla Firefox
- Microsoft Edge
- Microsoft Internet Explorer
If your browser is not listed, please refer to your browser’s ‘Help’ section.
Please be aware that restricting cookies may impact on the functionality of Sanctuary's websites.
List of the cookies used on the Sanctuary Students website
Strictly Necessary Cookies
These cookies are necessary for the website to function and cannot be switched off. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
| Provider | Cookie | Lifespan | Description |
|---|---|---|---|
| sanctuary-students.com | _dc_gtm_UA-xxxxxxxx | a few seconds | This cookie is associated with sites using Google Tag Manager to load other scripts and code into a page. Where it is used it may be regarded as Strictly Necessary as without it, other scripts may not function correctly. |
| sanctuary-students.com | OptanonConsent | 1 year | This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. |
| www.sanctuary-students.com | has_js | Session | Used to indicate whether or not the visitors browser has JavaScript enabled. |
| sanctuary-students.com | OptanonAlertBoxClosed | 1 year | This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. |
| secure.sanctuary-students.com | ASP.NET_SessionId | Session | General purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies. Usually used to maintain an anonymised user session by the server. |
| metrics.responsetap.com | JSESSIONID | Session | JSESSIONID is a third party cookie that is required for the operation of our website. Usually used to maintain an anonymous user session by the server. |
Analytics Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
We also use Hotjar in order to better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.). This enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.
| Provider | Cookie | Lifespan | Description |
|---|---|---|---|
| secure.sanctuary-students.com | _gid | 1 day | This cookie name is associated with Google Universal Analytics. It appears to store and update a unique value for each page visited. |
| sanctuary-students.com | _schn | Session | Adobe Analytics site tracking |
| www.sanctuary-students.com | __adiCookieCheck | Session | This cookie is set by software from ResponseTap. The software provides website owners with the ability to link website visitor behaviour to telephone calls made to the company as the result of a visit, in order to understand the effectiveness of the website in encouraging calls from customers. This cookie checks to see whether the visitors browser is set to allow other cookies to be set by the software. |
| sanctuary-students.com | _hjFirstSeen | a few seconds | Identifies a new user's first session on a website, indicating whether or not Hotjar's seeing this user for the first time. |
| sanctuary-students.com | _cuid | 2 years | Helps to keep accounts secure while signed in. |
| sanctuary-students.com | _hjid | 1 year | Hotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. |
| sanctuary-students.com | _gclxxxx | 3 months | Google conversion tracking cookie |
| www.sanctuary-students.com | _hjIncludedInSessionSample | a few seconds | This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's daily session limit. |
| sanctuary-students.com | _ga | 2 years | This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. |
| sanctuary-students.com | _hjTLDTest | Session | When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed. |
| secure.sanctuary-students.com | _gat_UA-2396651-6 | a few seconds | This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. |
| co.uk | _ga | 2 years | This cookie name is associated with Google Universal Analytics. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. |
| sanctuary-students.com | _hjAbsoluteSessionInProgress | a few seconds | This cookie is used by HotJar to detect the first pageview session of a user. This is a True/False flag set by the cookie. |
| sanctuary-students.com | adiS | a few seconds | This cookie is set by software from ResponseTap. The software provides website owners with the ability to link website visitor behaviour to telephone calls made to the company as the result of a visit, in order to understand the effectiveness of the website in encouraging calls from customers |
| secure.sanctuary-students.com | _hjIncludedInSessionSample | a few seconds | This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's daily session limit. |
| www.sanctuary-students.com | _hjIncludedInPageviewSample | a few seconds | This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's pageview limit. |
| sanctuary-students.com | _gid | 1 day | This cookie name is associated with Google Universal Analytics. It appears to store and update a unique value for each page visited. |
| sanctuary-students.com | SSESS########### | 23 days | This cookie is used by Drupal to link a user to a session so that information about their visit can be stored on the server as they move from one page to the next. This cookie also helps avoid session highjacking. |
| sanctuary-students.com | adiVi | a few seconds | This cookie is set by software from ResponseTap. The software provides website owners with the ability to link website visitor behaviour to telephone calls made to the company as the result of a visit, in order to understand the effectiveness of the website in encouraging calls from customers. It contains an identifier which is used to help track a visitor's path while they are on the website. |
| sanctuary-students.com | _gat_UA-2396651-6 | a few seconds | This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. |
| sanctuary-students.com | adiLP | a few seconds | This cookie is set by software from ResponseTap. The cookie is used to help track visitors who have multiple tabs open in the same browser to prevent errors in tracking. |
| secure.sanctuary-students.com | _ga | 2 years | This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners. |
| secure.sanctuary-students.com | _hjIncludedInPageviewSample | a few seconds | This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's pageview limit. |
| script.hotjar.com | _hjIncludedInSessionSample | a few seconds | This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's daily session limit. |
| nr-data.net | JSESSIONID | Session | This domain is provides a platform for monitoring the performance of web and mobile applications. |
| script.hotjar.com | _hjIncludedInPageviewSample | a few seconds | This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's pageview limit. |
| cloudpano.com | _gat_gtag_xxxxxxxxxxxxxxxxxxxxxxxxxxx | a few seconds | Google Analytics - Interactive 360 tours on our website |
| www.corereporting.co.uk | _cuid | 2 years | This cookie is typically written to the browser upon the first visit to the site from that web browser. If the cookie has been deleted by the browser operator, and the browser subsequently visits the site, a new _cuid cookie is written with a different visitor unique ID. |
| static-ssl.responsetap.com | __adiCookieCheck | Session | This cookie is set by software from ResponseTap. The software provides website owners with the ability to link website visitor behaviour to telephone calls made to the company as the result of a visit, in order to understand the effectiveness of the website in encouraging calls from customers. This cookie checks to see whether the visitors browser is set to allow other cookies to be set by the software. |
| snapchat.com | sc_at | 1 year | Cookie associated with embedding content from Snapchat. |
| pingdom.net | __cfduid | 1 month | This describes if this specific cookie or localStorage is responsible for sharing, collecting or storing personal data. The retention period shows the length at which data is stored. |
Functional Cookies
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
| Provider | Cookie | Lifespan | Description |
|---|---|---|---|
| www.sanctuary-students.com | SnapABugHistory | 1 year | This cookie name is associated with live chat software from SnapEngage. This cookie identifies a visitor to enable a history of engagement to be recorded. |
| www.sanctuary-students.com | _hjSessionRejected | Session | Cookie used by Hotjar to provide load balancing functionality. |
| secure.sanctuary-students.com | _hjSessionRejected | Session | Cookie used by Hotjar to provide load balancing functionality. |
| storage.googleapis.com | SnapABugRef | A few seconds | This cookie name is associated with live chat software from SnapEngage. The cookie records the landing page and origin of a visitor. |
| storage.googleapis.com | SnapABugUserAlias | 1 year | This cookie is used on future chats to send the alias to the chat agent and update the chat case. This alias also will get displayed on the chatbox (as the visitor’s name), pre-chat form (as the value of the ‘name’ field, if it exists), and offline form (as the value of the ‘name’ field, if it exists). |
| storage.googleapis.com | SnapABugHistory | 1 year | This cookie name is associated with live chat software from SnapEngage. This cookie identifies a visitor to enable a history of engagement to be recorded. |
| storage.googleapis.com | SnapABugVisit | Session | This cookie name is associated with live chat software from SnapEngage. This cookie identifies a new user session. |
| bootstrapcdn.com | __cfduid | 1 month | Cookie associated with sites using CloudFlare, used to speed up page load times. According to CloudFlare it is used to override any security restrictions based on the IP address the visitor is coming from. It does not contain any user identification information. |
Marketing Cookies
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
| Provider | Cookie | Lifespan | Description |
|---|---|---|---|
| sanctuary-students.com | _scid | 1 year | Cookie associated with Snapchat. Sets a unique ID for the visitor, that allows third party advertisers to target the visitor with relevant advertisement. This pairing service is provided by third party advertisement hubs, which facilitates realtime bidding for advertisers. |
| sanctuary-students.com | _fbp | 3 months | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers |
| google.com | CONSENT | 17 years | Although Google is primarily known as a search engine, the company provides a diverse range of products and services. Its main source of revenue however is advertising. Google tracks users extensively both through its own products and sites, and the numerous technologies embedded into many millions of websites around the world. It uses the data gathered from most of these services to profile the interests of web users and sell advertising space to organisations based on such interest profiles as well as aligning adverts to the content on the pages where its customer's adverts appear. |
| youtube.com | VISITOR_INFO1_LIVE | 6 months | This cookie is used as a unique identifier to track viewing of videos. |
| youtube.com | CONSENT | 17 years | YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. |
| youtube.com | GPS | a few seconds | YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. |
| facebook.com | fr | 3 months | Contains browser and user unique ID combination, used for targeted advertising. |
| doubleclick.net | IDE | 1 year | This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange. |
| google.com | NID | 6 months | Although Google is primarily known as a search engine, the company provides a diverse range of products and services. Its main source of revenue however is advertising. Google tracks users extensively both through its own products and sites, and the numerous technologies embedded into many millions of websites around the world. It uses the data gathered from most of these services to profile the interests of web users and sell advertising space to organisations based on such interest profiles as well as aligning adverts to the content on the pages where its customer's adverts appear. |
| doubleclick.net | test_cookie | a few seconds | This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange. |
| youtube.com | YSC | Session | YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. |
| www.facebook.com | Session | This is used to serve targeted advertising to its users when logged into its services. In 2014 it also started serving up behaviourally targeted advertising on other websites, similar to most dedicated online marketing companies. | |
| sc-static.net | X-AB | 1 day | Cookie associated with embedding content from Snapchat |
These cookies do not store any personal information about you, your computer, your visit, or your browsing history. After the time indicated above, the cookies’ validity is destroyed and the browser instructed to remove the cookie from your computer.
How to contact Sanctuary
If you have any questions or comments about the Sanctuary Cookie policy please contact us.
Email: online.marketing@sanctuary-housing.co.uk
Sanctuary House
Chamber Court
Castle Street
Worcester
WR1 3ZQ