Report a
repair

Oh no! Something need fixing? Don’t worry – we’ll send our superhero maintenance team to take a look and if they can’t fix it, we’ll call in our dedicated contractor.

A male student looking seriously into his tablet

How do I report a repair?

We’re on-hand to fix any faults any time of day, any day of the year. We may need to enter your room when you’re out to fix the fault. Let us know on the repair form if you would prefer to be around but this could cause a delay in fixing the issue. You can report a repair in the following ways:

  • At reception

  • Online using the form below

  • Through your online account

If you need to report a repair for Great Wilkins Halls, Brighton, please complete a “Repair Request” form at reception.

If you need to report a repair to one of our Glasgow properties, please visit your relevant property page.

If you need to report an emergency repair outside of office hours, please call your 24-hour site number which is available in the reception area or within your resident guide.

Your online account Properties
How do I report a repair?
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Our privacy statements tell you what data we collect, how we use it, how long we keep it and when we may share it. To find out more please see our privacy statements.*