A step-by-step guide to moving into your Sanctuary Student accommodation this autumn

28th August 2020
A young woman picks up a large cardboard box.

At Sanctuary Students, we can’t wait to welcome you to our halls for the 2020/21 academic year, and we’re doing everything we can to make your move from home to university as simple, smooth and safe as possible!

While things will be a little different when you arrive, we’re working hard to give you the best possible start to your time at uni. We know that moving away from home for the first time can be a bit scary, and that coronavirus has added an extra layer of uncertainty. We’re here to give you (and your parents!) the peace of mind that your accommodation is safe, secure and comfortable, and to help you settle in quickly.

And by following this simple step-by-step guide, you can be fully prepared for moving in day, to ensure it’s an exciting and stress-free experience for everyone!

Our step-by-step guide to moving in

1. Complete your online induction

To speed up the process on the day, you can complete your online induction beforehand. This will tell you everything you need to know about your room, the property, communal living, fire safety and security, so you know what to expect when you arrive. You can log in to your secure Sanctuary Students induction using your username and password.

2. Book your arrival slot

To maintain social distancing and help manage the flow of people entering our properties, we’re using arrival slots, which you can book during your online induction. Please plan your timings carefully (taking into account travel time, etc), as it’s important that you stick to your chosen slot. Did you know you can also move in up to 14 nights early, completely free? Click here to find out more.

3. Look for the signs

When you arrive, follow the signs and look out for instructions and directions on where to check in.

4. Keep your documents handy

Make sure you have all of your check in information close-at-hand, so we can hand over your keys and arrival pack as quickly as possible.

5. Wear a mask

We’re following government guidelines and ask that everyone wears a face mask or covering in any enclosed communal areas, such as stairwells, common rooms, lifts and hallways.

6. Use hand sanitiser

You’ll find antibacterial gel located throughout our properties. Please use it regularly and also wash your hands when you enter and before you leave your flat.

7. Bring one helper only

We ask that you only bring one person to help you move in to ensure everyone can social-distance effectively, and also to limit the number of people travelling with you.

8. Keep your distance

And finally – and it may seem like an obvious one – please try and keep a minimum of two meters apart from other students, families and our staff.

Your household

Your halls are where you will most likely meet the people that will shape your uni experience – so it’s a good job that you can ‘bubble’ with them! Once you move in, you will be classed as one ‘household’ with your new housemates.

This means that you should ‘social distance’ from those outside your household and, if a flatmate shows symptoms of or tests positive for COVID-19, you will all need to self-isolate. Please let us know if you are self-isolating by completing our online form (there’s a handy QR code that links to this form on the back of your bedroom door).

Four students sit together in the communal lounge.

Your accommodation

We’ve put lots of practical measures in place across our properties to make sure your hall is a safe and secure place to live, while being a friendly and inviting environment that will make you instantly feel at home. We've produced a handy guide for our students which details the adjustments we’ve made to shared spaces, repairs, rooms visits and on-site facilities, such as the common room, laundry and reception.

A student loads washing in the laundry facility.

We're closely following the latest advice and guidance and will continue to adapt our approach as guidelines are updated to keep our students and staff safe. Please note our properties will remain open if any local lockdowns are imposed.

Your university

For information on how your chosen university will be approaching coronavirus and the current social distancing measures, please visit their website. Universities remain committed to providing you with an unmissable student experience and are taking steps towards COVID-secure campuses and ‘blended learning’ – a mix of face-to-face teaching and online lectures. Many unis are also looking at making their societies and sports clubs accessible online, so you can connect with these communities and like-minded students virtually.

A woman stands with books in her arms.

We can’t wait to meet you!

At Sanctuary Students, we’re always looking to go the extra mile to make sure that you get the best possible living experience, including a seamless and safe move-in day. Our doors are open and we’re looking forward to welcoming you to your new home-away-from-home this autumn.

If you have any questions or concerns about move-in day, please email your hall. A list of contact details can be found at the back of our Coronavirus guide.

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