Money matters

Our transparent rent prices mean there are no hidden charges or unexpected surprises. Your rent includes internet, utilities, security and repairs so the price you see is the price you pay.

It’s really important to pay your rent and other charges on time. 

Instalment dates for 2016/17

42/43/44/50 weeks 

3 instalments

27/09/2016

10/01/2017

04/04/2017

50 weeks

4 instalments

27/09/2016

10/01/2017

04/04/2017

04/07/2017

42/43/44/50 weeks

7 instalments

14/09/2016

14/10/2016

14/11/2016

14/12/2016

14/01/2017

14/02/2017

14/03/2017

50 weeks

11 instalments

14/09/2016

14/10/2016

14/11/2016

14/12/2016

14/01/2017

14/02/2017

14/03/2017

14/04/2017

14/05/2017

14/06/2017

14/07/2017

Instalment dates for 2017/18

42/44/50 weeks

1 instalment

07/08/2017

42/44/50 weeks

2 instalments

07/08/2017

22/01/2018

42/44/50 weeks

3 instalments

26/09/2017

09/01/2018

04/04/2018

50 weeks

4 instalments

26/09/2017

09/01/2018

04/04/2018

03/07/2018

42/44/50 weeks

7 instalments

13/09/2017

13/10/2017

13/11/2017

13/12/2017

13/01/2018

13/02/2018

13/03/2018

50 weeks

11 instalments

13/09/2017

13/10/2017

13/11/2017

13/12/2017

13/01/2018

13/02/2018

13/03/2018

13/04/2018

13/05/2018

13/06/2018

13/07/2017

When booking your room, we think it’s a good idea to choose three payment instalments, as these dates should co-inside with your payments from the student loan company. 

Unless you’d like to pay your rent in full before you arrive, you’ll need to set up a Recurring Card Payment (RCP). These work like any payment you would make in a shop using a debit card but unlike a Direct Debit, you won’t be charged by your bank if the payment fails. However, we may charge you for failed or late payments. You can change the card details for your RCP at any time by getting in touch with us. 

You’ll need a Guarantor if you would like to pay by instalments. A Guarantor is someone who is legally obliged to pay the rent if you can’t. This person must be over 18, a UK resident, and have a regular income, assets or savings, which are sufficient to meet your potential liabilities.

International students who don’t have a UK Guarantor will need to pay the full year rent by card, bank transfer or Western Union before you move in.

What if I’m struggling to make payments?

Don’t ignore it and come and talk to us as soon as you know there is a problem. We’ll know some way to help you, like referring you to CiC for free debt advice.

In exceptional circumstances, we may allow you to delay or make a part payment. Submit your request to our team and we’ll let you know once the request is confirmed.

What happens if I fall behind with my rent?

Come and speak to us and we’ll work around your income and it may be possible to arrange a payment plan for you.

Your Guarantor will be contacted if you don’t get in touch with us or you don’t keep up with your rent payments.

Contact us

We’re here to help and we want to avoid you getting into serious financial difficultly and we’ll do our best to support you in all money matters.