Collecting your belongings

We know that these are unusual circumstances and some students have moved out of their accommodation during the Covid-19 pandemic and have left items in their student halls. Your room is yours until the end of your contract and you're welcome to leave your belongings there until it is safe for you to collect them.

We continue to monitor government guidance and we want to provide some information to our students on how and when to collect any personal items you have left on-site.

We recommend students read the latest Government advice on leaving or collecting belongings from student accommodation.

If you have special requirements or need any further information, please contact your site directly via email.

Frequently asked questions

Your room is yours until the end of your contract and you’re welcome to return to site to collect your belongings. We only want you to travel when it is safe to do so and we ask that you always follow social distancing and Government guidelines.

We are unable to pack up rooms due to safety and insurance policies.

You’re welcome to use external companies to pack up your room and ship your items to you.

  • Contact Moving and Storing for help with packing your room.
  • Contact Seven Seas who can help with courier and storage.
  • Contact LoveSpace who can pack up rooms, provide UK storage and ship internationally. 
  • Contact ByStored who can pack up rooms, provide UK storage and ship internationally. 
  • Contact Unimove who can pack, collect and store your belongings.

Other companies are available.

Any agreement is made directly between you and the company. Get in touch with us to let us know the details of the company you are hiring and when they are due to arrive so we arrange access to your room.

Please note: If you authorise any third party, including a family member or friend, to enter your room to remove your belongings, you do so at your own risk. We are not be liable for any loss or damage to your belongings.

You can leave your items in your room until the end of your contract. After this date, we will follow our usual check-out process.

We need all your belongings removed by this date so we can prepare the room for new arrivals.

Contact your on-site team to let us know that you will not be returning to site.

Yes, you’re welcome to send a family member, friend or flatmate to collect your items.

We will need to see evidence that you give them permission to enter your room; this can be as simple as an email.

Please note: If you authorise any third party, including a family member or friend, to enter your room to remove your belongings, you do so at your own risk. We are not be liable for any loss or damage to your belongings.

We only want you to travel when it is safe to do so. Contact us and we’ll discuss your situation with you.

Yes. You're welcome to collect your belongings when it is safe for you to do so.  You will need to let us know when you are planning to arrive so please contact us to make arrangements.

Please dispose of anything you don’t want to take home using the bins on the property. Please donate any unopened and unperishable food to a local foodbank by leaving items at reception.

Contact your on-site team and we will let you into your room or issue you with a new key.

You’ll need to be bring proof of ID with you.

We will allow them access to your room with your permission. We will not remain present whilst they’re on-site.

Please note: If you authorise any third party, including a family member or friend, to enter your room to remove your belongings, you do so at your own risk. We are not be liable for any loss or damage to your belongings.

Please return any keys, fobs or swipe cards to us via post in a secure, padded envelope using recorded delivery, to your site accommodation address.

Discuss with your flatmates what will happen to any communal items in your flat, such as kitchen equipment or games consoles.

Here’s a handy list of contract end dates for our properties:

Site Contract length End Date
Marybone 42 03/07/2020
Marybone 50 28/08/2020
Grenville Street 42 03/07/2020
Grenville Street 44 04/07/2020
Grenville Street 50 15/08/2020
Moor Lane Halls & Walker Street 44 11/07/2020
Moor Lane Halls & Walker Street 50 22/08/2020
Grange Court & The Ridings 44 11/07/2020
Grange Court & The Ridings 50 22/08/2020
Tramways 44 10/07/2020
Tramways 50 21/08/2020
Grafton Street 44 10/07/2020
Grafton Street 50 21/08/2020
Denmark Road 51 21/08/2020
Denmark Road 42 29/06/2020
Wardley House 42 03/07/2020
Wardley House 50 28/08/2020
Coopers Court 51 27/08/2020
Coopers Court 44 09/07/2020
Manna Ash House 50 16/08/2020
Don Gratton House 50 16/08/2020
Don Gratton House 44 05/07/2020
Paul Robeson House 38 14/06/2020
Paul Robeson House 51 13/09/2020
Dinwiddy House 38 14/06/2020
Dinwiddy House 51 13/09/2020
Lilian Knowles House 50 05/09/2020
Alliance House 41 21/06/2020
Alliance House 51 30/08/2020

We may be able to store your items for you. Get in-touch with your on-site team.

Tips for collecting your items safely

  • Don’t come if you’re showing any symptoms. Follow Government guidance and don’t put yourself or others at risk.
  • Bring plenty of boxes, rubbish sacks and tape with you. We have a limited number of moving trucks on-sites which you’re welcome to use. These can be cleaned down with the equipment provided.
  • We have made special arrangements to ensure that we can always maintain social distancing in our buildings. We ask that you follow the guidelines we provide to you to ensure we protect our students and staff. 
  • Observe social distancing at all times.
  • Limit the number of people you bring to help. We suggest only bringing one other person with you.
  • Wear a face mask or covering and gloves to help protect yourself and those around you. Wash your hands frequently.
  • Limit the number of trips to the car.
  • Be mindful of other people in the property.